Northwest Community Credit Union
 
 
 
 
Northwest Community Credit Union

Quick guide to Account Alerts

Transaction Descriptions

Account Alerts let you keep track of virtually any type of account procedure by using simple "transaction descriptions."

A transaction description is the text that appears in your on-line account history—it describes details about the transaction listed.  You can receive an Account Alert based on any characters or combination of characters that appear in any transaction description.  During the course of any day, when a transaction occurs that matches the text you’ve entered in the “Matching Description” box, you’ll be sent an alert within about an hour.

To avoid sending you too many Account Alerts, only the day’s first occurrence of the transaction you’ve specified generates an alert.  Subsequent transactions that have the same description that day will not trigger another alert.

Adding an alert with the information above means you’ll be notified the first time an ATM withdrawal made from your checking account occurs on any day.  In this example, a message would be sent to your eMail box, and also to your cellular phone as a text message.

How to monitor your transactions
There are many types of transactions that can occur on your account.  To help you set up an alert for most any type of transaction, we’ve created a Key Word Guide.  This is a list of key words and phrases that appear in commonly used transactions, and what they mean.  You can enter these phrases in the Account Alert set-up screen’s “Matching Description” box whenever you wish to be alerted about a particular type of transaction.

alerts sample

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