Northwest Community Credit Union
 
 
 
 
Northwest Community Credit Union

On-Line Banking – Safe and Secure

Our security features safeguard your confidential information by helping protect against Internet hacker attacks, such as "brute force attacks," "phishing" and "pharming" scams, and more.

The security features of On-Line Banking and how they work:

  • Random Security Code
    When you log in, you will need to retype a string of letters and numbers shown in a protected picture. Only a human can read this picture, so it safeguards against computer programs known as "bots" which attempt to guess passwords and break into accounts.
     
  • Security Key
    You can choose to enter a unique, confidential security key word or phrase on your Member Info page. Every time you log in, you'll see your security key displayed on every page of our On-Line Banking site--only you can see this code word or phrase, and it provides you assurance that you’re looking at our official site.
     
  • Authentication questions
    When you set up your On-Line Banking account, you will be asked to set up three questions that only you know the answer to. These questions are a checkpoint to make sure you really are who you say you are and to help keep unauthorized visitors out. Since these questions are chosen randomly from a list that you create, it's far more difficult for an intruder to get through.
     
  • Session Timeout
    You can set a time period after which you will automatically be logged out should your computer be left idle. We especially recommended this for members who use a shared computer.
     
  • Turn Off Member Information
    This allows you to hide confidential information such as your member number or social security number which might otherwise be displayed on the Member Info page. By simply clicking the "Turn Off" button, the data will no longer display on the screen.
     

Tips for keeping your On-Line Banking secure

  • Don’t give anyone your PIN.
  • Don’t write down your PIN.
  • Notify us immediately if you notice any unusual account activity (call or visit any branch)
  • Keep all documents and account information in a secure location, including ATM receipts and monthly account statements—if you're through with a receipt, be sure to shred it rather than leaving it in the trash.
  • Keep your "Session Timeout" short.

Federally insured by NCUA. Equal Housing Lender. All loans subject to approval.
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