Account Inquiries
For specific account information please log in to your eBanking account and use the secure messaging feature to request account help.
Find a Branch or ATM Near You
Locations & ATMs
Routing Number: 323276524
Support Center
For other inquiries, call our Member Connect team.
For your safety, NWCU representatives verify all callers. You'll need to know your member number, address on file, and other identifying answers.
We appreciate your understanding.
(800) 452-9515
Business Hours
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Monday – Friday
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8:00 AM – 6:30 PM
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Saturday
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10:00 AM – 2:00 PM
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Sunday
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Closed
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Report Lost or Stolen Card
Debit Cards
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Visa Credit Cards
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(800) 472-3272
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(844) 267-2735
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Learn more about Fraud & Scam Awareness
Help Resource & Contact Form
This quick and easy resource form will help us assist you. Start by selecting a topic:
You selected "Home Equity"
Popular Questions
Continue to the Home Equity Form
You selected "Community"
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You selected "Business"
Popular Questions
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You selected "General Questions"
Popular Questions
- How do I log in to the mobile app?
- How do I sign up for eStatements?
- How do I deposit checks with my smartphone?
- How do I sign up for Google Pay, Apple Pay, or Samsung Pay?
Continue to the General Questions Form
You selected "eServices"
Popular Questions
- How do I set up custom account alerts?
- How do I set up Apple Pay, GooglePay, or Samsung Pay?
- How do I deposit a check with my smartphone?
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You selected "Loans"
Popular Questions
Continue to the Loans Form
You selected "Member Feedback"
Continue to the Member Feedback Form