Beginning June 11, 2017, Northwest Community Credit Union no longer offers the shared branching service to our members or guest members.
How can you access your money without shared branching?
- NWCU ATM or debit cards: We are still a member of the CO-OP ATM network, so you can use your NWCU ATM or debit card at any CO-OP ATM to get cash or make deposits. You can also get cash back using your debit card at places like grocery stores and gas stations.
- Remote deposit capture: NWCU members can use our mobile app and a smart phone to deposit checks.
- Money transfer: You can use money transfers to electronically transfer funds between financial institutions.
- NWCU branches: NWCU members can visit 17 branch locations across the state, many with Saturday hours.
- Direct deposit: Directly getting your paycheck deposited is offered by many employers—skip the bank visit and have the money go directly into your account.
How can I transfer money between institutions and people?
Money transferring options are available to all members with a checking account at NWCU. You must be signed up for eBanking and enrolled in Bill Pay to access our online money transferring option.
In eBanking, select Bill Payment under Transactions in the left menu. You can set up bills here, or click on “What else can I do?” to learn about your other money transferring options.
To transfer money to people, select Popmoney from the top menu. This will send money to anyone using a mobile number or email address. You can also use Popmoney to request payments. Popmoney includes a fee that can be up to $2, depending on how much money you’re transferring and how quickly you’d like it to transfer.
To transfer money between financial institutions, select Transfer Money from the top menu. You’ll need to add the accounts you’d like to send money to by clicking on the “Add an Account” link. This will require your account and routing number from other institutions. Once you sign up your accounts, our system will do test deposits to verify you own the accounts.
Once you’ve verified the accounts, you can easily transfer money to and from these accounts. Transferring money includes a $1 fee.
Why are we discontinuing shared branching?
Northwest Community Credit Union has been proud to offer shared branching to our members and guest members for more than a decade. In the interest of always looking to do what’s best for our members, we recently audited this service.
We found that shared branching is no longer in our members’ best interests. Shared branching is being used more by members of other credit unions, which means longer lines for our own members while we assist guest members.
We also found that shared branching exposes our members and our institution to more financial fraud that any other type of money transfer. Weighing the benefits and risks to our members, we felt that discontinuing this service would be the best course of action, leading to shorter lines and less fraud risk for our members.
This may be inconvenient for some of our members and guest members, and we understand this. Thank you for your patience during this transition.